Terms and Conditions
- Introduction
1.1 These Terms and Conditions herein govern the use of our online laundry services (“Services”) provided by Pick ‘n Drop Laundry.
1.2 By using our Services, you (“you” or “User” or “Member” or” Anyone using Our services”) agree to be bound by these Terms.
- Services
2.1 We provide online laundry services, including but not limited to washing, drying, ironing, and folding.
2.2 We reserve the right to modify or discontinue our Services at any time without notice.
- Ordering and Payment
3.1 To place an order, you must create an account with us and provide accurate and complete information.
3.2 You must pay for our Services in advance using one of our accepted payment methods.
3.3 We reserve the right to adjust prices or impose additional fees at any time.
- Laundry Care and Liability
4.1 We will use reasonable care in handling and processing your laundry.
4.2 We are not responsible for damage to or loss of items that are not suitable for washing or drying, or that are damaged due to normal wear and tear.
4.3 Our liability for any damage or loss is limited to the value of the damaged or lost item.
- Delivery and Pickup
5.1 We will deliver or pickup your laundry at the designated time and location.
5.2 You must ensure that someone is present to receive or hand over the laundry.
5.3 We reserve the right to charge additional fees for missed deliveries or pickups.
- Cancellation and Refund Policy
6.1 You may cancel your order at any time prior to pickup or delivery.
6.2 If you cancel your order after pickup or delivery, you will not be entitled to a refund.
6.3 We reserve the right to refund or re-wash any items that do not meet our quality standards.
- Intellectual Property
7.1 All content on our website, including text, images, and logos, is our property or the property of our licensors.
7.2 You may not reproduce, distribute, or display any content from our website without our prior written consent.
- Governing Law
8.1 These Terms will be governed by and construed in accordance with the laws of Bharat and restricted only with Pune District’s Jurisdiction of Maharashtra state.
8.2 Any disputes arising out of or in connection with these Terms will be resolved through Dispute Resolution Process.
- Changes to Terms
9.1 We reserve the right to modify or update these Terms at any time without notice.
9.2 Your continued use of our Services after any changes to these Terms will constitute your acceptance of the revised Terms.
- Contact Us
10.1 If you have any questions or concerns about these Terms or our Services, please contact us at [email protected] or 85518 18522.
By using our Services, it is considered that you acknowledge that you have read, understood, and agree to be bound by these Terms.